Valley CISOGilbert, Arizona
Book a call

One-time help · $49

Quick Help for one IT issue

Describe one problem and pay $49 once. A US-based IT and security engineer sends a written diagnosis and fix in a private thread, and you can send up to two follow-up messages. No account and no sales call. This is one-time advice and troubleshooting, not a managed service engagement.

  • Written diagnosis and fix for one issue
  • Up to two follow-ups within 3 business days
  • Private link — no sign-in required

Good fit for Quick Help

  • One software or app error
  • Email delivery, Outlook, or DNS record questions
  • One printer, Wi-Fi, or network setting
  • Is this email a scam? Security second opinion
  • Review of a backup setup or an IT quote

Needs a session or project instead

  • Setting up several computers or users
  • Data recovery or hardware repair
  • Email or cloud migrations
  • Active ransomware or a breach in progress
  • Hands-on remote control of your computer

One issue per request. If yours turns out to be bigger, we tell you in the first reply and send a written diagnosis. Book a $175 on-site visit or join a $200 or $250 monthly plan within 14 days and your $49 is credited toward it.

What kind of issue?

Start from a common request

Screenshots or logs (optional)

Up to 5 files, 10 MB each. Stored privately and only visible to you and our engineer. Do not upload passwords, API keys, or patient or other regulated personal data.

Nothing is charged until you complete payment on the next step. One issue per request; if it turns out to be bigger than one issue we will tell you before doing the work.