Are you located in Solvang?

Valley CISO is based in Gilbert, Arizona. Day-to-day help is delivered remotely, and in Santa Ynez, Solvang, and Buellton, California we have on-site available through our local technician.

Can you come on-site?

Yes. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician, at a flat $175 per visit, the same as Arizona. Travel outside those areas is quoted in writing first. Your monthly plan price stays the same either way.

What time zone do you work in?

Arizona time, which lines up with Pacific time for most of the year, so business hours overlap closely.

Solvang, California

Computer help in Solvang, California

Small businesses in Santa Ynez, Solvang, and Buellton often have to wait for someone to drive out. Day-to-day help is remote, so distance is not the constraint. Same help desk, same flat monthly price, and when a job needs hands on the hardware: on-site available through our local technician.

Book a call One issue for $49 See both plans

What this usually looks like

Waiting days for someone to drive out

Most day-to-day problems do not need someone standing at the desk, so remote support starts as soon as you send the request. When a job truly needs hands on the hardware, our California technician can come on-site.

Seasonal businesses cannot carry IT staff

A flat $200 a month covers the whole team, whether that is three people or fifteen.

Insurance and payment requirements still apply

If your carrier or processor is asking about MFA, backups, or training, the $250 plan covers exactly those controls.

What you get

Fair-use day-to-day help desk requests for your whole team, Arizona business hours
Remote support for Windows PCs, laptops, printers, and Wi-Fi
Microsoft 365 and Google Workspace account, email, and license help
New hire setup and departing employee offboarding
Software installs, updates, and patching guidance
A named person who answers, not a rotating ticket queue

Pricing: $200/month for the managed IT help desk, $250/month if you also need the cyber insurance controls, or $49 once for a single issue through Quick Help. No setup fee. Monthly plans are month-to-month: pay the first month, sign the service agreement in your portal, then onboarding starts. Full refund if the agreement isn't signed.

Common questions

Are you located in Solvang?: Valley CISO is based in Gilbert, Arizona. Day-to-day help is delivered remotely, and in Santa Ynez, Solvang, and Buellton, California we have on-site available through our local technician.
Can you come on-site?: Yes. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician, at a flat $175 per visit, the same as Arizona. Travel outside those areas is quoted in writing first. Your monthly plan price stays the same either way.
What time zone do you work in?: Arizona time, which lines up with Pacific time for most of the year, so business hours overlap closely.