Gilbert, Arizona
IT help desk and cyber insurance readiness in Gilbert, AZ, from $200 a month.
by CyberDefenseDesk LLC · Gilbert, Arizona
Small businesses in Gilbert get one place to ask for day-to-day IT — and, for $50 more a month, the exact controls your cyber insurance carrier scores, kept in place and documented all year. Month-to-month after a signed agreement, no enterprise pricing.
Month to month after a short service agreement · cancel with 30 days' notice after the initial term · onboarding takes one short questionnaire.
100% US-based staff, AZ + CA — handled from Gilbert, Arizona. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician.
Free external security scan
Not ready to talk yet? Enter your domain. 36 passive checks, a letter grade, and the insurance questions each finding affects — in about fifteen seconds.
Who this is for
Gilbert, Arizona small businesses — with on-site visits when a problem needs hands on the hardware.
Santa Ynez, Solvang, and Buellton, California — same help desk and insurance readiness work; on-site available through our local technician, at the same flat $175 per visit.
Need a website too?
Small-business website design with hosting, from $100 a month.
Buy it on its own or add it to either managed IT plan. Move one slider to pick how much site you need.
- Hosting, SSL, and your domain included
- Monthly edits, backups, and updates
- Online store or booking as you grow
From $100/month
See the website plans- $200
- per month, all-in IT
- +$50
- adds insurance readiness
- $0
- for the external scan
- 100%
- US-based staff, AZ + CA
How it works
Four steps from a free scan to IT that's managed and documented.
01
Free scan, no call needed
Enter your domain. We read only what it already publishes and grade it in about fifteen seconds.
02
Pick a plan
$200/month for the help desk, $250/month if you also need the cyber insurance controls kept in place. Month-to-month after a short written service agreement.
03
Simple onboarding
One plain-English questionnaire. Every question tells you where to look, and “Not sure” is a fine answer — we go verify it for you.
04
We run it from there
Your staff open tickets in the portal, we work them, and you get a monthly report with everything patched, fixed, and evidenced.
What you get
Two plans. One flat monthly price.
$200/mo
no setup fee
Managed IT Help Desk
Your day-to-day IT department. Staff send every IT problem to one place, and your machines and servers stay patched, protected, and accounted for.
- General IT problems and troubleshooting for your staff
- Windows updates and patch management
- Server maintenance and health checks
- Anti-virus maintenance with status updates
- Remote maintenance and assistance during business hours
$250/mo
no setup fee
Managed IT + Cyber Insurance Readiness
Everything in the help desk plan, plus the specific controls your cyber insurance carrier scores — kept in place, documented, and ready for your renewal.
- Everything in Managed IT Help Desk
- MFA coverage tracking and enforcement guidance
- Backup verification and restore-test evidence
- Endpoint protection / EDR status evidence
- Security awareness training tracking
The extra $50 covers what insurance carriers score
Compare plans- MFA coverage tracking and enforcement guidance
- Backup verification and restore-test evidence
- Endpoint protection / EDR status evidence
- Security awareness training tracking
- Email authentication (SPF, DKIM, DMARC) kept passing
- Monthly external rescan with change tracking
The practice
A small Gilbert practice that runs your IT day to day.
Valley CISO is a small IT practice run out of Gilbert, Arizona. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician. You work directly with the person doing the work, with no account manager in between. Close enough to sit in your office, priced like a monthly utility rather than an enterprise contract.
All work is performed by US-based staff — our Gilbert, Arizona practice and our local California technician. No offshore support and no outsourced help desk.
- MS, Cybersecurity & Information Assurance
- BS, Information Technology
- CompTIA CySA+ — security analytics
- CompTIA PenTest+ — offensive testing
- CompTIA SecurityX (CASP+) — advanced practitioner
FAQ
Common questions
Is the free scan intrusive?
No. It only reads information your domain already publishes to the public internet: DNS records, TLS response headers, and whether well-known configuration files are being served openly. Nothing is exploited, no credentials are used, and no traffic is generated beyond a handful of ordinary web requests.
What kind of IT problems can my staff ask about?
Anything that keeps them from working: password resets, printer issues, Wi-Fi, email setup, software installation, slow computers, file access, and basic troubleshooting. If it is outside the scope of the monthly plan, we will tell you before any extra work is done.
Is there a minimum contract or commitment?
Plans are month-to-month after a short written service agreement. Cancel anytime with 30 days' notice after the initial term, and you keep everything already delivered. We earn the renewal by actually handling the tickets and keeping your insurance controls true.
How does the extra $50 cyber insurance readiness add-on work?
The $250 plan includes everything in the $200 help desk plan, plus we track and evidence the specific controls your cyber insurance carrier scores: MFA coverage, backup verification, EDR status, security awareness training, email authentication, and incident response readiness. At renewal you get a written answer sheet with proof attached.
Do you work with businesses outside Gilbert?
Yes. Valley CISO is based in Gilbert, Arizona and works face to face in Gilbert at a flat $175 per on-site visit. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician, at the same flat $175 per visit. Book the California on-site visit option. Everywhere else is served remotely over video and email.
What happens after we sign up?
You get a short onboarding questionnaire about your IT stack, endpoints, MFA, backups, and current insurance requirements. Then your staff start opening tickets in the client portal and we begin the monthly cadence: patch work, ticket resolution, and evidence collection for the insurance controls.
Will you fix the problems you find, or just report them?
Both are available. Every finding gets a plain-English fix list. On a retainer we handle the day-to-day work and verify it ourselves; if you have an existing IT provider, we can hand them the same prioritized list to execute.
Do you work on-site or only remotely?
Both. Day-to-day support is fair-use remote help during Arizona business hours, which keeps the monthly price flat. On-site visits are a separate flat $175 per visit in Gilbert, Arizona. In Santa Ynez, Solvang, and Buellton, California: on-site available through our local technician, at the same flat $175 per visit. Book the California on-site visit option.
Talk to the person who would do the work.
Find the right plan in 60 seconds
Twenty minutes, no pitch deck. If you don't need us yet, we'll say so.
Take the 60-second fit check