What kinds of problems can you fix remotely?

Most day-to-day business IT: email and login issues, Microsoft 365 and Google Workspace accounts, printers, Wi-Fi and network trouble, slow or crashing computers, software installs, and new hire setup.

Do I have to sign a contract?

There is a short written service agreement, then the $200 per month help desk runs month to month — cancel with 30 days' notice after the initial term.

What if I only have one problem right now?

Use Quick Help. You describe the issue, pay $49 once, and get a private message thread with a technician — no account or subscription required.

IT help desk

IT help and troubleshooting, without a full-time IT person

Most small teams do not need an IT department. They need someone to pick up the problem when the printer stops, email bounces, or a laptop will not log in. That is what the Valley CISO help desk is for — a flat $200 a month for your whole team, with no setup fee.

Book a call One issue for $49 See both plans

What this usually looks like

Nobody owns the problem

When something breaks, the most technical person in the office drops their real job to fix it. We take that role over so your staff stay on the work you hired them for.

Issues repeat because nothing gets documented

We keep a record of what broke and what fixed it, so the same problem does not eat another afternoon next quarter.

Hourly IT bills are unpredictable

One flat monthly price covers day-to-day requests, so asking for help never feels like starting a meter.

What you get

Fair-use day-to-day help desk requests for your whole team, Arizona business hours
Remote support for Windows PCs, laptops, printers, and Wi-Fi
Microsoft 365 and Google Workspace account, email, and license help
New hire setup and departing employee offboarding
Software installs, updates, and patching guidance
A named person who answers, not a rotating ticket queue

Pricing: $200/month for the managed IT help desk, $250/month if you also need the cyber insurance controls, or $49 once for a single issue through Quick Help. No setup fee. Monthly plans are month-to-month: pay the first month, sign the service agreement in your portal, then onboarding starts. Full refund if the agreement isn't signed.

Common questions

What kinds of problems can you fix remotely?: Most day-to-day business IT: email and login issues, Microsoft 365 and Google Workspace accounts, printers, Wi-Fi and network trouble, slow or crashing computers, software installs, and new hire setup.
Do I have to sign a contract?: There is a short written service agreement, then the $200 per month help desk runs month to month — cancel with 30 days' notice after the initial term.
What if I only have one problem right now?: Use Quick Help. You describe the issue, pay $49 once, and get a private message thread with a technician — no account or subscription required.